FAQ

What's this all about?

Direct Shop has relationships with many large retailers across the country.  We purchase truckloads of their liquidation merchandise, process it and then pass the savings on to you through this auction format.

Do you inspect the merchandise?

Every item (except those that appear to be in new/unopened condition) is visually inspected.  Merchandise is NOT tested and is NOT checked to assure all pieces are present.  Only items that appear to be functional will be placed at auction.

Can I return my items?

Items are sold AS-IS.  ALL SALES ARE FINAL.  Please be sure to carefully read the description of the item and view all pictures associated with the auction prior to placing a bid.  If your item does not function as intended a return can be requested and will be considered on a case-by-case basis.

How do I pay for my items?

After successfully winning an auction you will receive an email detailing your wins and the cost.  You may pay for your invoice online via credit card or you may pay credit card or cash upon pickup.

Where do I get my items?

All items are available for pickup on the next business day following the close of an auction.  Please bring your invoice to show at pickup.  Items can be picked up at: 

  18 NEW CIRCLE ROAD, TRAVELERS REST SC 29690.  HOURS:  MONDAY-THURSDAY (9AM-2PM) & FRIDAY (9AM-12PM)

All items must be picked up within 7 days of auction ending.  Non-Payment or failure to pickup items may result in bidder being banned from participation in future auctions.

Are there other fees to pay?

Local & State Sales Tax will be charged where applicable.  If you are tax exempt please email your reseller certificate to:  extremesconline@gmail.com.  In addition, Direct Shop charges a 15% Buyers Premium.  This charge helps assure that we can continue to provide such amazing merchandise at such a deep discount.